Vertex Docs
  • Getting Started
    • 📋Overview
    • 📜Table of Contents
    • 🚀Mission
    • ⚔️Vertex Edge
      • 1️⃣Vertex on Arbitrum
      • 2️⃣Blitz on Blast
        • Blitz Documentation
      • 3️⃣Vertex on Mantle
        • 🎆Trading Rewards
        • 📊Perpetual & Spot Market Specifications
        • 🖥️Open-Source Contracts
        • 🔌API
      • 4️⃣Vertex on Sei
        • 💰Trading Rewards
        • 📊Perpetual & Spot Market Specifications
        • 🖥️On-Chain Contracts
        • 🔌API
      • 5️⃣Vertex on Base
        • 💰Trading Rewards
        • 📊Perpetual & Spot Market Specifications
        • 💻Onchain Contracts
        • 🔌API
        • ✍️Create a Coinbase Smart Wallet
      • 6️⃣Vertex on Sonic
        • 💰Trading Rewards
        • 📊Perpetual & Spot Market Specifications
        • ⛓️On-Chain Contracts
        • 🔌API
      • 7️⃣Vertex on Abstract
        • 📊Market Specifications
        • ⛓️On-Chain Contracts
        • 🔌API
      • 8️⃣Bro.Trade on Berachain
        • ⛓️On-Chain Contracts
        • 🔌API
      • 9️⃣Vertex on Avalanche
        • 💰Trading Rewards
        • 📊Market Specifications
        • ⛓️On-Chain Contracts
        • 🔌API
  • Basics
    • 📽️Products
    • ⚡Technical Architecture
    • 🧵Universal Cross Margin
    • ✂️Isolated Margin
    • ℹ️Subaccounts & Health
    • ⏰Liquidations & Insurance Fund
    • 💵PnL Settlements
    • 📊Pricing (Oracles)
    • 💰Fees
    • 📈Funding Rates
    • 📅Market Specifications
    • ⚡One-Click Trading
    • 🔫Trigger Orders
    • 🗂️GMCI 30 & MEME Indices
    • 💰Trade & Earn
      • 🤝Maker Program
      • 🔁Cross-Chain VRTX Rewards
      • ❓Trading Rewards - FAQs
    • 🧑‍🤝‍🧑Referral Program
    • ⚒️Resources & Links
    • ❔FAQs
  • VRTX Token
    • 🎓VRTX Tokenomics
    • 📊Token Supply Distribution
  • More
    • 🌐Glossary
    • 🔬Contracts & Code Audits
    • 🦋Bug Bounties
    • 💽Data & Research
    • 🪟Maintenance Windows
    • 🏁Terms of Use
    • ✍️Statement of Risk
    • 🌍Restricted Territories
    • 📸Brand Assets
  • Tutorials
    • 🏁Quick Start
    • 🖱️One-Click Trading
    • ⚙️Trading Basics
    • ♾️Perpetuals
    • 🔮Spot
    • 🧑‍🤝‍🧑Multiple Accounts
    • 🔫TP/SL & Stop-Market
    • 💰Withdrawals
    • ⚡Fast Withdrawals
    • 🌉Cross-Chain Deposits
    • 🔄Lend, Borrow & Repay
    • ❤️Margin Health
    • 💧Pools
    • 💫VRTX Staking
    • ↔️Switching Chains
    • 🪙Trading Rewards
    • ✂️Shortcuts
  • Developer Resources
    • API
      • 🔌Endpoints
      • Gateway
        • Executes
          • Place Order
          • Place Isolated Order
          • Cancel Orders
          • Cancel Product Orders
          • Cancel And Place
          • Withdraw Collateral
          • Transfer Quote
          • Liquidate Subaccount
          • Mint LP
          • Burn LP
          • Link Signer
        • Queries
          • Status
          • Contracts
          • Nonces
          • Order
          • Orders
          • Subaccount Info
          • Isolated Positions
          • Market Liquidity
          • Symbols
          • All Products
          • Edge All Products
          • Market Prices
          • Max Order Size
          • Max Withdrawable
          • Max LP Mintable
          • Fee Rates
          • Health Groups
          • Linked Signer
          • Insurance
          • Min Deposit Rates
        • Signing
          • Examples
          • Q&A
      • Subscriptions
        • Authentication
        • Streams
        • Events
        • Rate limits
      • Archive (indexer)
        • Orders
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        • Events
        • Summary
        • Candlesticks
        • Edge Candlesticks
        • Funding Rate
        • Interest & funding payments
        • Oracle Price
        • Perp Prices
        • Product Snapshots
        • Market Snapshots
        • Edge Market Snapshots
        • Maker Statistics
        • Merkle Proofs
        • Rewards
        • Referral Code
        • Liquidation Feed
        • Linked Signer Rate Limit
        • Subaccounts
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        • Signatures
        • USDC Price
      • Trigger
        • Executes
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          • Cancel Orders
          • Cancel Product Orders
        • Queries
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      • V2
        • Assets
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        • VRTX Token
      • Rate limits
      • Errors
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      • Depositing
      • Withdrawing (on-chain)
      • Integrate via Smart Contracts
      • Definitions / Formulas
    • Vertex Typescript SDK
      • Getting Started
      • How To
        • Create a Vertex client
        • Useful Common Functions
        • Query Markets & Products
        • Deposit Funds
        • Withdraw Funds
        • Manage Orders
      • User Guide
        • Client
          • Market
            • Place Order
            • Cancel Orders
            • Cancel Product Orders
            • Mint LP
            • Burn LP
            • Get All Markets
            • Get Latest Market Price
            • Get Market Liquidity
            • Get Open Subaccount orders
            • Get Historical Orders
            • Get Max Order Size
            • Get Max Mint LP
            • Get Candlesticks
            • Get Funding Rate
            • Get Product Snapshots
          • Spot
            • Approve Allowance
            • Deposit
            • Withdraw
            • Get Max Withdrawable
            • Get Token Contract for Product
            • Get Token Wallet Balance
            • Get Token Allowance
          • Perp
            • Get prices
          • Subaccount
            • Link Signer
            • Get Subaccount Linked Signer with Rate limits
            • Get Subaccount Summary
            • Get Subaccount Fee Rates
            • Get Subaccount Token Rewards
        • Engine Client
          • Executes
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        • Indexer Client
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        • Websocket
          • Executes
          • Queries
          • Subscriptions
        • Utilities
          • Contracts
          • Utils
      • API Reference
    • Vertex Python SDK
    • Vertex Rust SDK
    • Contracts
    • API/SDK Terms of Use
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On this page
  • Overview
  • Status Bar & Page – Vertex App
  • Uptime & Maintenance Logs
  • Maintenance Window Schedule & Timing
  • Universal Coordinated Time (UTC)
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  1. More

Maintenance Windows

View the schedule and information on Vertex maintenance windows for technical updates and optimizations.

Overview

The Vertex app incorporates two prescribed and publicly disclosed Maintenance Windows twice weekly. Maintenance Windows occur at consistent times each week, with the schedule and further context detailed in the section below.

The timing of the Maintenance Windows is fixed, and any changes to the prescribed schedule below will be disclosed and accounted for in the documentation section here.

Maintenance Windows are utilized for pushing technical updates to the mainnet Vertex app on Arbitrum that are required to implement relevant updates, including new feature releases, product enhancements, UX/UI improvements, and other technical optimizations.

Users should expect limited functionality on the Vertex app for up to 10 minutes once a Maintenance Window commences, similar to other exchanges – including major CEXs and DEXs. Please note that more significant updates may occasionally cause limited app functionality for longer than the typical 10 minutes. If that is the expected case, we will notify users on the Official Vertex Discord Product-Updates channel approximately 1 hour beforehand.

Maintenance Windows are scheduled to occur during the least active periods of market activity. Users are advised to manage their risk appropriately per the prescribed Maintenance Windows schedule and be mindful of upcoming windows when trading.

User assets are safe and never at risk during a Maintenance Window.

Automated Traders – Please account for the pre-defined Maintenance Windows when connecting to the Vertex API/SDK. Your connection to the API/SDK may experience downtime for up to 10 minutes during a utilized Maintenance Window.

Please note that not every Maintenance Windows is utilized. A Status Bar on the Vertex app will automatically indicate upcoming Maintenance Windows on the app interface.

Status Bar & Page – Vertex App

The Vertex app contains a “Status Bar” indicator at the bottom right corner of the user interface.

There are two separate states for the Status Bar:

  1. Operational

  2. Maintenance

Operational = Vertex Protocol is functioning normally. All systems are online.

Maintenance = If an upcoming Maintenance Window is slated to be utilized, the Status Bar will convert from “Operational” to display “Maintenance,” signifying the update during that Maintenance Window is underway. Please be aware that you may experience limited app functionality during this period, which may last up to 10 minutes.

Once a utilized Maintenance Window deployment is complete, the Status Bar will immediately revert to the “Operational” state, and all Vertex systems will be online again.

Uptime & Maintenance Logs

Users can also refer to the “Status” page under the “More” drop-down at the top left of the Vertex app navigation bar to view real-time information about the state of Vertex systems.

Real-time information on this page includes:

Application Status:

  • Current Application Status

  • Historical Application Uptime

API Status:

  • Current API Status

  • Historical API Uptime

Scheduled Maintenance:

Relevant details for any scheduled and upcoming Maintenance Windows slated to be utilized.

Previous Incident Reports:

Any potential incidents reported previously – filtered and categorized monthly since the mainnet launch of Vertex on Arbitrum.

Maintenance Window Schedule & Timing

The pre-defined and public Maintenance Window schedule expressed in Universal Coordinated Time (UTC) is displayed below. These times are fixed, and updates will be provided accordingly beforehand if they are subject to change.

Please note that users should expect limited functionality on the Vertex app for up to 10 minutes beginning at the precise times outlined below.

Universal Coordinated Time (UTC)

  • (Weekly) Maintenance Window #1

    • Mondays @ 14:00 UTC

  • (Weekly) Maintenance Window #2

    • Thursdays @ 14:00 UTC

08/22/2024: The maintenance windows were recently updated to the new time slots above. They are actively in effect moving forward.


If you have any questions about Maintenance Windows, please inquire with an admin on the Official Vertex Discord.

If you are an automated trader connected to the Vertex API/SDK and would like to contact the Vertex team regarding Maintenance Windows, please submit a support ticket on the official Vertex Discord. The team will respond to your support ticket promptly.

PreviousData & ResearchNextTerms of Use

Last updated 9 months ago

Status Page =

Official Vertex Discord =

vertex.betteruptime.com
https://discord.com/invite/vertexprotocol
🪟
Bottom-Left Status Bar on the Vertex App Interface
Status Page on the Vertex App
Upcoming Maintenance Log Display
Previous Incident Reports
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